I'm not a pure PM. Not a pure BA. Not a developer. I work at the intersection of process design, automation, and people enablement — and every chapter of my story sharpened one side of that triangle.
I studied Architecture and never designed a building professionally. What the training actually gave me was systems thinking: the best solution, the best configuration, the best team for the constraint at hand. I just apply it to organizations instead of buildings.
Years of volunteer leadership, from member to president to area director. During the pandemic I moved an entire club to remote and ran 15+ community projects with a 10+ person team in one year. As area director, I built training programs on leadership and productivity.
"I understood why my juniors stayed for years. I gave them ownership of themselves."
I founded a weekly international language-exchange event and built the team and culture around it. It grew instead of breaking down — my first proof that good process plus people ownership equals sustainable growth.
My first corporate role. I taught myself RPA — Python, Power Automate, AutoHotKey — and cut a 25-minute daily task down to 2 minutes. Built the team's documentation from scratch and coached a remote team to own key processes.
"Weeks of work in minutes. Wow." — automation stopped being a tool and became a philosophy.
As Implementation Associate I streamlined communication for $200B client accounts and optimized CRM-ATS workflows serving 2.6 million applicants. Client satisfaction lives exactly where clean process meets clear communication.
I moved to Portugal and into cloud migration: leading Azure assessment and migration projects, interviewing server owners to map what makes a system migratable, and coordinating international stakeholders. Now, as Business Analyst, my latest win is automating a 3-to-6-week process down to 3 days.
"I'm looking forward to keep learning automation, finding the best paths for deliverables, and keeping communication lean for management and easy for handover."